Metadata
Subprocessors List

As of September 23rd, 2025

Company Purpose Location Website
Amazon Logo Amazon
Cloud infrastructure – hosting of Metadata’s SaaS platform and customer data storage. United States www.amazon.com
Google Google
Email, identity services, and AI agents (Gemini) for data processing and analysis. United States workspace.google.com
Atlassian Atlassian
Project management and documentation platform used in service delivery and support. United States atlassian.com
Slack Slack
Collaboration and communication platform United States slack.com
Databricks Databricks
Data engineering and analytics platform United States databricks.com
Zendesk Zendesk
Customer support and ticketing platform United States zendesk.com
Logz Logz.io
Log management and monitoring platform United States logz.io
Thoughtspot Thoughtspot
Business intelligence and analytics platform United States thoughtspot.com
Wordware Wordware
AI agent and workflow automation platform United States wordware.ai
Anthropic Anthropic
AI agent platform (Claude) used to process and analyze customer-provided data. United States anthropic.com/api
OpenAI OpenAI
AI agent platform (ChatGPT/GPT models) used for processing and generating customer-related insights United States openai.com/api
Make.com Make
Automation and integration platform used to connect workflows that process customer data United States make.com
Auth0 Auth0
Authentication and identity management – secure login, user provisioning, single sign-on (SSO), access control. United States auth0.com
Monday.com monday.com
Project management and ticketing – collaboration, workflow management, storage of tasks and support items that may include customer PII. United States Monday.com
# Third-Party Subprocessor Purpose Corporate Entity Country Website
1 Google Identity Provider and Tooling United States https://workspace.google.com/
2 Atlassian Jira/Confluence Project and Product Management United States https://www.atlassian.com/
3 AWS Cloud Provider (CSP) United States https://aws.amazon.com/
4 Slack Collaboration United States https://slack.com/
5 Knowi BI Platform United States https://www.knowi.com/
6 Databricks Data Engineering Platform United States https://databricks.com/
7 Cloud Factory Data Enrichment Platform United States https://www.cloudfactory.com/
8 Epic Software Development Software Development United States https://www.epicsoftwaredev.com/
9 Zendesk Customer Support Platform United States https://www.zendesk.com/
10 Beeswax Programmatic Channel Platform United States https://www.beeswax.com/
11 DoControl Data Loss Prevention United States https://www.docontrol.io/
12 Transcend Privacy Requests and Consent Management United States https://transcend.io/
13 Logz Observability and Log Management United States https://logz.io/
14 Thoughtspot Business Intelligence Analytics Platform United States https://thoughtspot.com/
15 Wordware AI Agents United States https://www.wordware.ai/
# Third-Party Subprocessor Purpose Corporate Entity Country Website
1 Google Identity Provider United States https://workspace.google.com/
2 Atlassian Jira/Confluence United States https://www.atlassian.com/
3 AWS Cloud Provider (CSP) United States https://aws.amazon.com/
4 Digital Ocean Cloud Provider (CSP) United States https://www.digitalocean.com/
5 Slack Collaboration United States https://slack.com/
6 Azure Datawarehouse United States https://azure.microsoft.com/en-us/
7 Knowi BI Platform United States https://www.knowi.com/
8 The TradeDesk Programmatic Channel Platform United States https://www.thetradedesk.com/
9 Databricks Data Engineering Platform United States https://databricks.com/
10 Panoply Software Development United States https://panoply.io/
11 Xoor Software Development United States https://xoor.io/
12 Cloud Factory Data Enrichment Platform United States https://www.cloudfactory.com/
13 Epic Software Development Software Development United States https://www.epicsoftwaredev.com/
14 Zendesk Customer Support Platform United States https://www.zendesk.com/
15 Beeswax Programmatic Channel Platform United States https://www.beeswax.com/

Metadata Subprocessors List

As of September 17th, 2024
Company Purpose Location Website
Google Google
Identity Provider and Tooling United States workspace.google.com
Atlassian Atlassian
Jira/Confluence Project and Product Management United States atlassian.com
AWS AWS
Cloud Provider (CSP) United States aws.amazon.com
Slack Slack
Collaboration United States slack.com
Knowi Knowi
BI Platform United States knowi.com
Databricks Databricks
Data Engineering Platform United States databricks.com
Cloud Factory Cloud Factory
Data Enrichment Platform United States cloudfactory.com
Epic Software Development Epic Software Development
Software Development United States epicsoftwaredev.com
Zendesk Zendesk
Customer Support Platform United States zendesk.com
Beeswax Beeswax
Programmatic Channel Platform United States beeswax.com
DoControl DoControl
Data Loss Prevention United States docontrol.io
Transcend Transcend
Privacy Requests and Consent Management United States transcend.io
Logz Logz
Observability and Log Management United States logz.io
Thoughtspot Thoughtspot
Business Intelligence Analytics Platform United States thoughtspot.com
Wordware Wordware
AI Agents United States wordware.ai
Google Gemini Google Gemini
AI Agents United States aistudio.google.com
Anthropic Anthropic
AI Agents United States anthropic.com/api
OpenAI OpenAI
AI Agents United States openai.com/api
Make.com Make.com
AI Agents United States make.com
# Third-Party Subprocessor Purpose Corporate Entity Country Website
1 Google Identity Provider and Tooling United States https://workspace.google.com/
2 Atlassian Jira/Confluence Project and Product Management United States https://www.atlassian.com/
3 AWS Cloud Provider (CSP) United States https://aws.amazon.com/
4 Slack Collaboration United States https://slack.com/
5 Knowi BI Platform United States https://www.knowi.com/
6 Databricks Data Engineering Platform United States https://databricks.com/
7 Cloud Factory Data Enrichment Platform United States https://www.cloudfactory.com/
8 Epic Software Development Software Development United States https://www.epicsoftwaredev.com/
9 Zendesk Customer Support Platform United States https://www.zendesk.com/
10 Beeswax Programmatic Channel Platform United States https://www.beeswax.com/
11 DoControl Data Loss Prevention United States https://www.docontrol.io/
12 Transcend Privacy Requests and Consent Management United States https://transcend.io/
13 Logz Observability and Log Management United States https://logz.io/
14 Thoughtspot Business Intelligence Analytics Platform United States https://thoughtspot.com/
15 Wordware AI Agents United States https://www.wordware.ai/
# Third-Party Subprocessor Purpose Corporate Entity Country Website
1 Google Identity Provider United States https://workspace.google.com/
2 Atlassian Jira/Confluence United States https://www.atlassian.com/
3 AWS Cloud Provider (CSP) United States https://aws.amazon.com/
4 Digital Ocean Cloud Provider (CSP) United States https://www.digitalocean.com/
5 Slack Collaboration United States https://slack.com/
6 Azure Datawarehouse United States https://azure.microsoft.com/en-us/
7 Knowi BI Platform United States https://www.knowi.com/
8 The TradeDesk Programmatic Channel Platform United States https://www.thetradedesk.com/
9 Databricks Data Engineering Platform United States https://databricks.com/
10 Panoply Software Development United States https://panoply.io/
11 Xoor Software Development United States https://xoor.io/
12 Cloud Factory Data Enrichment Platform United States https://www.cloudfactory.com/
13 Epic Software Development Software Development United States https://www.epicsoftwaredev.com/
14 Zendesk Customer Support Platform United States https://www.zendesk.com/
15 Beeswax Programmatic Channel Platform United States https://www.beeswax.com/